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Day-2 Operations & Reliability

How do I resolve stuck, looping, or duplicated agent runs in production?

Start runbook triage for stuck, looping, or duplicated agent runs by first checking execution state records and concurrency locks. Catalyst surfaces unacknowledged tool calls, stuck workflow steps, and duplicate execution IDs via its built-in observability layer; teams can reset stuck steps or throttle concurrent runs to resolve loops, while deduplication logic flags and suppresses redundant submissions. Note that Catalyst does not automatically resolve probabilistic tool rate limit errors that trigger repeated failed execution loops.

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