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Evaluation & Selection

40 questions about evaluation & selection.

What key criteria should guide my agent execution platform evaluation?

Begin your agent execution platform evaluation by tying your core evaluation criteria directly to your team’s specific agentic workflow needs. Prioritize support for non-deterministic steps, durable execution, native agent tooling, and observability tailored to long-running tasks, then cross-reference each candidate against your core workload requirements to narrow your viable option pool. Keep in mind that durable execution does not equate to exactly-once delivery, a critical boundary to avoid misaligned expectations.

How do I decide between building or buying agent execution infrastructure?

You should base your choice between building or buying agent execution infrastructure on your team’s specific operational constraints and long-term goals. Assess your available engineering bandwidth and projected long-term workload scale, evaluate whether custom builds meet your durability and agent-specific tooling needs or a managed platform cuts operational overhead, then compare total cost of ownership including ongoing maintenance for both paths. Keep in mind that durable execution does not equate to exactly-once delivery, a critical distinction for planning.

What should I include in an agent execution platform proof of concept?

Prioritize your team’s most critical, high-stakes agentic workload scenarios when building your agent execution platform proof of concept. Include non-deterministic steps, long-running tasks, error handling flows to test durability and recovery, plus detailed task state tracking observations to validate core platform functionality. Avoid limiting testing solely to happy-path scenarios, as this will overlook critical edge and failure cases that matter for real-world agent execution workflows in production environments.

How do I compare agent execution platforms on equal footing?

To compare agent execution platforms on equal footing, standardize your testing environment and targeted workloads first. Use identical structured agent task flows, tooling integrations, and controlled failure scenarios across each candidate platform, then track consistent relevant metrics linked to workload durability and daily operational overhead. Be mindful to exclude any non-core testing layers that sit outside the agent’s core execution path to maintain valid, focused comparisons.

What questions should I ask a vendor about agent execution durability?

Focus on targeted, relevant questions to clarify a vendor’s agent execution durability and recovery behaviors upfront. Inquire about critical task state persistence, failure recovery workflows, non-deterministic step resumption, and how they reliably restore agent workflow state after unexpected interruptions. Public documentation may not list all relevant details, so direct verification with the vendor is a wise step, and avoid assuming disclosed details fully match your specific day-to-day operational needs.

What evidence should I collect before committing to an agent execution platform?

You should prioritize targeted, credible evidence when vetting an agent execution platform for your team’s specific operational needs. Next, gather POC test results for your core workloads, confirm vendor transparency around durability practices, collect key peer team feedback, review critical support options, and check integration compatibility with your existing tech stack. Be sure not to rely solely on vendor marketing materials to avoid relying on unsubstantiated or unproven platform claims.

What’s a common failure mode when evaluating agent execution tools?

The most common failure mode when evaluating agent execution tools is limiting all of their testing exclusively to happy-path agent workflows. Teams skip validating key edge cases like interrupted LLM calls, transient tool outages, or unexpected state drift, leaving real-world production readiness unvalidated for actual agent deployments in live environments. This overlooks that agentic work relies on non-deterministic, long-running steps that often fail outside controlled, curated test environments.

What’s a risky evaluation mistake involving benchmarking?

Focusing on the wrong layer during benchmarking is a critical evaluation mistake for selecting workflow tools. Teams often prioritize testing short, stateless API throughput instead of long-running, stateful agent workflows that require consistent state retention across interruptions. This results in picking tools that fail under real agent workloads, as they often lack appropriate durable execution safeguards, and it is important to distinguish these safeguards from exact delivery claims.

How should a team evaluate build vs buy for agent execution infrastructure?

Teams should prioritize core workload alignment and operational capacity when deciding to build or buy agent execution infrastructure. Next, assess your team’s ability to maintain durable execution, state management, and agent-specific tooling long-term, versus leveraging pre-built, validated solutions, while accounting for both initial and ongoing operational overhead instead of just upfront development costs. Be sure not to fixate solely on initial development spend, as long-term maintenance burdens can shift the total value balance.

What questions should a team ask vendors about durability and recovery?

Asking targeted questions about durability and recovery is critical for validating agent execution tooling. Thoroughly inquire about how the tool preserves state across interruptions, handles failed agent steps, and restores workflow context without unintended data loss, then confirm full alignment with your team’s specific operational, compliance, and risk needs. Note public documentation may not cover all behind-the-scenes key operational details, and avoid conflating these critical recovery practices with exactly-once delivery.

What’s a structured way to size a pilot for agent execution infrastructure?

The core structured approach to sizing an agent execution infrastructure pilot centers on aligning with your team’s most critical real-world workloads. Select a representative set of agent workflows including critical edge cases, scale the pilot to match expected production load patterns without overprovisioning unnecessary resources. Avoid testing only low-volume workflows, as this will not reveal critical scalability or durability gaps that emerge under actual demand levels.

What criteria separate top agent execution infrastructure candidates?

Top agent execution infrastructure candidates are distinguished by alignment with agent-specific workflow needs and durable execution priorities. Look for support for non-deterministic steps, stateful long-running workflows, integration with common agent tooling, clear operational visibility, and tools that align with your team’s existing stack to minimize unnecessary integration overhead. Be careful not to prioritize features that do not directly map to your team’s core agent workflow requirements.

How do I validate an agent execution platform’s durability claims?

Start by mapping your team’s most critical agent failure scenarios, then replicate those in a test environment. Inject controlled failures like interrupted tool calls, network drops, or agent timeouts, then verify the platform resumes or restarts workflows without unintended data duplication or loss. A key caveat is that validation only covers the scenarios you explicitly test, so do not assume coverage for unplanned edge cases.

How should I structure a proof of concept for agentic durable execution?

The recommended starting point for your agentic durable execution proof of concept is to focus on your team’s most complex agent workflows first. Replicate production-grade tool and service integrations and critical non-deterministic workflow steps, then measure how the platform handles long-running, stateful agent sessions during standard real-world operational scenarios. Keep in mind that a short POC may not surface latent issues tied to large-scale, concurrent, distributed agent workloads.

What criteria separate top agent execution platforms from general tools?

Top agent execution platforms stand apart by prioritizing core agent-specific operational needs over generic one-size-fits-all workflow requirements. They offer critical native support for stateful, complex, non-deterministic execution steps, resilient automated tool call handling, and built-in observability specifically tailored to real-time detailed agent session tracking. Generic workflow tools often lack key specialized support for long-running, probabilistic agent workloads, leading to significant operational limitations for large-scale dedicated agent deployments.

How do I compare agent execution platforms under consistent test conditions?

A reliable way to compare agent execution platforms is to standardize all test variables across every platform you evaluate. Next, carefully align your test workloads, infrastructure environments, failure injection parameters, and use identical agent workflows, tool integrations and session durations to eliminate confounding variables throughout your thorough testing process. Even this consistent testing may not capture all key production-specific edge cases that are unique to your specific technical operational stack.

What failure modes should I test for during agent platform evaluation?

Prioritize testing failure modes tied directly to your agent workloads during platform evaluation. Replicate targeted scenarios including interrupted tool calls, lost state, concurrent agent conflicts, plus network partitions, agent timeouts, and unexpected tool outages to validate the platform’s overall resilience across key stress points. You cannot test every possible failure, so focus instead on those linked to your highest-risk core business workflows to maximize your evaluation’s impact.

How do I size a pilot deployment for agentic durable execution?

The optimal starting point for sizing your agentic durable execution pilot deployment is to prioritize your team’s most impactful, low-risk agent workflows. Next, scale the pilot to match expected production traffic patterns without overprovisioning, and track platform behavior under realistic load. A key caveat is that pilot sizing should evolve as you learn more about your team’s unique agent workload demands.

What procurement questions should I ask when evaluating agent execution tools?

The most critical procurement questions for evaluating agent execution tools center on durability for agent workloads and alignment with your existing full technology stack. Ask how the tool handles non-deterministic steps, automated failure recovery, and aligns with your team’s key security and compliance policies. Avoid fixating on generic features that do not match your team’s unique agent use cases, as one-size-fits-all options may not serve your specific core operational needs.

How do I evaluate if an agent execution tool meets my team’s security requirements?

The most reliable way to evaluate an agent execution tool against your team’s security and compliance needs starts with clear, upfront requirement mapping. Next, ask vendors how their tool enforces granular access controls, manages sensitive data handling practices, and supports robust audit-ready logging for production agent workloads. Never assume standard off-the-shelf tooling will meet your team’s unique security and compliance constraints without direct, targeted verification.

What factors separate high-quality agent execution infrastructure from basic tools?

High-quality agent execution infrastructure differs meaningfully from basic tools by focusing on core specialized, agent-specific workload requirements. It supports non-deterministic, complex, long-running agent workloads, delivers durable execution without rigid DAG constraints, and integrates with common industry-standard cloud-native tooling tailored specifically to these key agent use cases. It does not prioritize generic, cross-team workflow use cases, instead being optimized primarily for your team’s unique, critical agent operational needs.

How should I size a pilot deployment for agent execution infrastructure?

Your agent execution infrastructure pilot deployment should be sized to match your team’s most representative agent workloads, not just simple happy path scenarios. Mix in both deterministic and probabilistic workflow steps, and test recovery processes during simulated failure scenarios to validate core operational resilience and overall readiness. Avoid overprovisioning the pilot to a degree that it becomes unmanageable within your team’s scheduled evaluation cycles.

What questions should I ask vendors about durability and recovery for agents?

When vetting vendors for agent durability and recovery, start with targeted, workload-aligned questions. Ask how the platform preserves critical execution state across unplanned system failures and unexpected agent interruptions, plus clear detailed specifics on key partial failure handling, core state persistence, and resuming paused or interrupted agent workflows. Do not accept any vague responses that fail to tie directly to your team’s specific agent workload patterns and important operational needs.

How do I avoid common evaluation failure modes for agent tools?

Focusing on realistic, targeted testing practices is a reliable way to avoid common agent tool evaluation failure modes. Test mixed workloads, simulate real failure scenarios, benchmark against your actual agent use cases, avoid relying solely on vendor demos that omit challenging edge cases, and avoid the common pitfalls of only testing happy paths or benchmarking the wrong layers. A key caveat to remember is not to fixate on surface-level idealized results that don’t reflect real operational needs.

What day-2 operational criteria should I prioritize when picking agent execution infrastructure?

Prioritize critical day-2 operational resilience and maintainability over initial setup ease when selecting agent execution infrastructure. Evaluate tools for automated recovery from agent failures, centralized observability for your team’s distributed agent workloads, scalable operational workflows free of manual intervention, and consistent ongoing maintenance support. Avoid overprioritizing any single criterion without aligning it to your team’s specific long-term operational bandwidth and resource constraints.

How should I evaluate a vendor’s support for long-term agent execution operational needs?

Prioritize post-onboarding operational support offerings when evaluating a vendor’s support for long-term agent execution needs. Next, inquire about ongoing maintenance, automated recovery workflows, scaling support for growing agent fleets, observability tooling integration assistance, and their approach to addressing post-deployment operational gaps as your workloads evolve over time. Keep in mind that this support does not equate to exactly-once delivery for your individual agent workflows, as most vendor tools do not cover every unforeseen operational scenario.

What operational tradeoffs should I consider when choosing between build and buy for agent execution?

Prioritize alignment with your team’s long-term operational capacity when choosing between building or buying agent execution infrastructure. For build options, account for ongoing maintenance and upkeep of durability, observability, and recovery workflows for agent work; for buy options, evaluate how well the vendor’s offerings match your team’s specific scaling and maintenance needs. Avoid overprioritizing short-term costs, as they can lead to unsustained operational strain or misaligned fit over time.

How do I evaluate an agent execution tool’s ability to scale operational workflows?

Prioritize real-world workflow scalability when evaluating agent execution tools. Simulate growing agent workloads to test how the tool handles increased day-to-day operational overhead, long-term observability retention and automated recovery at scale, and ask vendors about their actual customer experiences with scaling similar workloads. Keep in mind you should not treat vendor anecdotes as a clear indication of consistent reliable scalable performance for your unique operational workflow needs.

What post-deployment operational checks should I run for agent execution tools?

You should run targeted post-deployment operational checks to validate ongoing agent execution tool performance. Test automated recovery workflows to confirm they activate as expected, confirm consistent observability data tied to individual agent runs, verify operational workflows scale without manual intervention, and document any gaps found during these checks for follow-up. Keep in mind these checks do not substitute for sustained, long-term monitoring of agent execution tooling over extended periods.

How should I plan for operational updates when adopting agent execution tools?

Prioritize intentional operational update planning to avoid disruptive downtime when adopting agent execution tools. Next, review the tool’s built-in support for incremental updates, standardized rollback procedures, and flexible maintenance windows, then coordinate closely with your team to schedule critical changes during low-impact periods for active agent workloads. Note that you cannot rely on universal update timelines, as individual tool capabilities and cross-team workload constraints vary across each unique production deployment.

How do I safely roll back a Catalyst pilot to my existing workflow tool?

You can safely roll back your Catalyst pilot to your existing workflow tool using a structured, low-risk step-by-step process. Start by thoroughly documenting all pilot-specific Catalyst configurations, isolate the pilot environment from production traffic, migrate test agent workloads back to your original tool, validate full end-to-end functionality before fully tearing down the pilot. Avoid modifying your primary production workflow stack during the entire rollback to prevent unintended operational disruptions.

What should I include in a Catalyst migration readiness assessment?

A thorough Catalyst migration readiness assessment will help you address gaps and align with platform requirements ahead of migration. Audit your current workflow tool’s active workloads and team workflows, map agentic workloads to Catalyst’s capabilities, document cross-team dependencies, and identify gaps in your existing operational runbooks. Do not skip validating non-deterministic agent steps, as these are a common migration pain point.

How do I manage cutover when switching to Catalyst from another tool?

A gradual, phased cutover is the recommended approach when switching to Catalyst from another tool. Begin by moving low-risk, non-critical agent workloads to Catalyst, closely monitor performance and error rates, incrementally expand traffic while keeping your original tool as a fallback for critical jobs, and validate end-to-end functionality for core agentic workloads first. Do not rush a full cutover until you have confirmed all required core workload behavior matches expectations.

What rollback safeguards should I add during Catalyst migration?

Prioritize layered rollback safeguards to mitigate operational risk during your Catalyst migration. Deploy a duplicate Catalyst environment alongside your original production tooling, configure automated traffic fallback routing with predefined clear thresholds, and document clear, standardized rollback trigger points for immediate activation. Do not rely solely on automated safeguards; manual validation of each key fallback trigger and its associated condition is critical to prevent unforeseen missteps during migration activation.

How do I validate Catalyst compatibility with my existing tooling?

A reliable approach for validating Catalyst’s compatibility with your existing operational tooling follows a structured, pre-deployment testing framework. First carefully map your existing tooling integrations to Catalyst’s supported connectors, then run end-to-end workflows pairing Catalyst with your current monitoring, logging, and ticketing tools, and document any uncovered gaps during these formal tests. You should not assume all third-party tools will function as expected without completing this full pre-deployment validation process.

What steps should I take to decommission my old workflow tool after migration?

You should begin decommissioning your old workflow tool only after confirming all full workloads have fully migrated to Catalyst. Archive historical workflow data per your internal compliance requirements, disable all integrations, and remove access for your key engineering team over a phased timeline. Do not delete data immediately; retain backups for a suitable period to address any post-decommissioning issues that may arise.

What core criteria should platform teams use to evaluate agent execution infrastructure?

Platform teams should prioritize support for both deterministic and probabilistic agent workflows as their top evaluation criteria for agent execution infrastructure. Next, evaluate alignment with existing Dapr integrations and other related tooling, built-in durable task recovery, granular agent state observability, and full compatibility with long-running, non-deterministic agent steps. Avoid overfocusing solely on basic happy-path testing, as this overlooks critical edge cases that commonly impact large-scale production agent deployments.

How should I structure a proof of concept for agent execution tools?

A well-designed proof of concept for agent execution infrastructure should prioritize realistic, long-running agent workloads as its core evaluation focus. Next, incorporate structured, targeted tests for non-deterministic tasks, state recovery after unexpected interruptions or outages, and cross-service integration with your existing key operational tooling across your stack. Avoid limiting your testing solely to happy-path flows, as this will fail to uncover real-world critical agent failures that would impact live production environments.

What common pitfalls plague agent execution infrastructure evaluations?

Common pitfalls of agent execution infrastructure evaluations include overfocusing on happy-path testing alone, which misses critical production edge cases. Another key pitfall is benchmarking the wrong layer of the stack, such as measuring API latency instead of agent task durability and recovery. Avoid these gaps by including edge case testing for interrupted agent runs and cross-service failures during your evaluation.

Should my team build or buy agent execution infrastructure?

Most teams should prioritize buying managed agent execution infrastructure over building custom solutions from scratch. Custom builds require extensive ongoing operational and maintenance work to handle durable state recovery, key non-deterministic agent steps, and any required cross-service integrations that most managed tools already include out of the box. Before committing to any solution, carefully verify that the vendor supports your existing tooling and specific probabilistic workload needs.